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Metropolis is accredited by the Australian Energy Market Operator (AEMO) to own and operate smart meters throughout the National Electricity Market.


AEMO accreditation requires that Metropolis assume full responsibility for the measurement accuracy of the meters it operates and for the reliable collection, validation and delivery of meter reads to market participants for billing and market settlements.

Metropolis is audited by AEMO each year to ensure regulatory compliance and the accuracy of meters is assured through regular sample testing programs, the results of which must be submitted to AEMO.


Metropolis is an ISO 9001 certified organisation, maintaining – in the form of a Quality Management System (QMS) – a comprehensive framework of processes and procedures to ensure service reliability, compliance and continual improvement.

In June 2013 Metropolis achieved ISO 4801 occupational health and safety certification, a system designed to ensure the ongoing well-being of employees and stakeholders.

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